Frequently Asked Questions

Can I get a security system on finance?

Yes, we can provide interest free finance through a company called Certegy. If you’d like to find out more about our interest free payment plans, you can get in touch with us right here.

If I purchase my own security system and equipment, will you carry out the installation?

Unfortunately, no.

Installing systems supplied by us means we can give you all the after sales support you require and any warranty issues will be taken care of by us.

Can I add more cameras my security system?

Yes, we can customise a system from 4 to 16+ cameras so you can continue to add-on to your security. If you’d like to add more cameras to your home or office, get in touch right here for a free quote today!

Do I need a static IP address?

No these days manufacturers provide cloud services for free, no static IP or DDNS is required.

Can I increase my hard drive so that I have more recording time?

Yes, we can supply more hard drive space if you require longer record times.

Can I view my security cameras remotely from my smart phone or tablet?

Yes! Provided you have internet at your home or office and mobile data for your smart device.

I have a 3G/4G modem at home, can I still get and view the cameras on my phone?

Most likely yes, get in touch for more info.

Will my security system have motion detection?

Until recently the answer to this question was no.

In the last year Dahua has release AI technology that can detect a human being filtering out false alerts like trees and headlights.

Check out our video on our Dahua page for more info.

What is the difference between the megapixels?

More megapixels means more clarity so when you zoom in on an image taken by the CCTV system it will still remain clear.

Will there be any ongoing costs or monitoring fees?

No, we integrate your cameras with all of your devices and then we ensure you understand how to properly use your CCTV system and remote applications so that you can self-monitor your security. That means, there are no ongoing monitoring fees associated with our systems.

Plus, we offer a great after-care support service to ensure that your security is always working. So if you have any questions or concerns after we’ve gone, you can contact us at any time. No issue is too big or small.

Our Accreditations

WA Police Security Licensed Agent and Installer

Why Choose Us

15+ Years of Experience

There is no problem we can’t solve

Fixed pricing structure

No hidden costs, no extra changing

Fully Licensed

ACMA & Police Security Licensed Agent and Installer

Easy booking & install

We customise a security system on the day of installation

Fast Free Quotes

We provide fast & accurate quotes, with no hidden costs

Trusted Dahua Seller

The largest seller of Dahua products in WA

What Our Clients Say About Us

NICK RIDGE

08/03/24

Mark and Ash are great guys and brilliant at what they do! Very knowledgeable. Love our new security cameras. Will definitely use again in the future.
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Chez lorenzo

27/05/23

Fantastic team, a job truly well done, good people, patient, and performs to a high quality of standard. 5 star service and would easily recommend them to anyone.
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Nicole Hindmarsh

17/10/23

I have had Mark and Ash from Connect and Protect install cameras to two separate houses over the past couple of years and they have been fantastic both times. The after sales service is also always very prompt and I have no hesitation to refer them to family and friends.
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Vaughan Dewhirst

22/12/23

The boys from connect and protect were fantastic, they came earlier than expected, lots of information and knowledge on security cameras and where to put them, they even hooked up my wireless internet for me. Highly recommended them, all round great service.
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Sarah Jorre de St Jorre

17/08/23

I've had my cameras provided and installed by Connect and Protect. Fantastic service . Prompt and care taken in placing the cameras in the right areas. I also have had excellent follow-up service. Definitely recommend this company and grateful they were recommended by my brother to me.
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Michael Little

29/09/23

Excellent service all round from Connect and Protect! We could not be happier with their team who did an amazaing job every step of the way when installing our new CCTV system.
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Lewis Wan

27/06/23

Mark and Ash did a fantastic job installing my cameras. They arrived on time, installation was quick, professional and tidy. Tip-Top service!!
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Tarin Gooneratne

14/09/23

Connect and Protect installed our camera systems 3 years ago and they’ve been looking after us ever since. If there are technical issues, they’re quick to respond and fix them. Due to some home improvements, we had to relocate one of the cameras and they were really accommodating and ensured all cameras were working properly going above and beyond. Really friendly team, quick to respond, great quality products, reliable and incredibly fair with their prices and services for the work they do. Really appreciative of Ash and his team and would strongly recommend and use them again should we require their services again.
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Mark “Pugsley” Phenna

22/07/23

I am really happy with the customer service and installation by Mark and the boys. Great product, great after sales follow-up.
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Get A Free Installation Quote

If you have any questions or would like to request a Free Installation Quote, complete the form below and we'll be in touch